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Process Definitions - Critical Literature Review


[ 1 ] Uniwersytet Przyrodniczo-Humanistyczny w Siedlcach | [ 2 ] Uniwersytet Mikołaja Kopernika w Toruniu | [ 3 ] Instytut Zarządzania, Wydział Zarządzania i Dowodzenia, Akademia Sztuki Wojennej | [ P ] employee

Scientific discipline (Law 2.0)

[5.6] Management and quality studies

Year of publication


Published in

European Research Studies Journal

Journal year: 2021 | Journal volume: vol. XXIV | Journal number: issue 3

Article type

scientific article

Publication language


  • Process management
  • Process
  • Tag cloud
  • Definicja
  • Zarządzanie procesami biznesowymi

EN Purpose: The article aimed to identify the definition of a process and define a proposal of one's concept of a process in order to improve the organization's strategy in the scope of the process approach implementation. Design/Methodology/Approach: In the research process, to achieve the assumed research goals, it was decided to use the following research methods, desk studies and tag cloud. Findings: As a result of the research, process definitions were established, a semantic analysis of the most popular forty process definitions was made, and the analysis was carried out on three levels. Practical Implications: More and more organizations use the Business Process Management concept, but the process definition is ambiguous. It is essential to standardize the process definition because business process management implementation depends on precise definitions. Originality/Value: The paper's originality is the use of tag cloud to analyze the process definitions. The study presents a new approach to the process in the context of the proprietary model.

Date of online publication


Pages (from - to)

241 - 255




License type

CC BY (attribution alone)

Open Access Mode

open journal

Open Access Text Version

final published version

Release date

25.08.2021 (Date presumed)

Date of Open Access to the publication

at the time of publication

Points of MNiSW / journal


Points of MNiSW / journal in years 2017-2021