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Intergenerational Differences as a Challenge of Leaders in the Process of Building Commitment of Employees in a Public Organization – An Empirical Research


[ 1 ] Instytut Zarządzania, Wydział Zarządzania i Dowodzenia, Akademia Sztuki Wojennej | [ P ] employee

Scientific discipline (Law 2.0)

[5.6] Management and quality studies

Year of publication


Published in

European Research Studies Journal

Journal year: 2021 | Journal volume: vol. XXIV | Journal number: issue 2

Article type

scientific article

Publication language


  • Intergenerational differences
  • Leader
  • Public organization
  • Dowodzenie (wojsko)
  • Relacje międzypokoleniowe
  • Różnice międzypokoleniowe
  • Pokolenie X
  • Pokolenie Y
  • Pokolenie Z
  • Wojsko

EN Purpose: The article aims to show what challenges stem from employees' generational diversity and determine the level of engagement that leaders face in a public organization, using the example of the army. Design/Methodology/Approach: To answer the research problem, an analysis of the source literature (both Polish and foreign) together with a diagnostic survey was carried out with the use of questionnaire techniques on a sample of 158 soldiers – students and attendees of the courses conducted at the War Studies University in Warsaw. The results of the research were subjected to statistical analysis, which allowed to answer the research problem. Findings: The conducted research confirmed the existence of different thinking patterns of the representatives of generations X, Y, and Z, which constitutes a challenge for commanders in the army. The differences were noticed, especially about generation Z in the scope of interpersonal relations, teamwork, and work organization. Practical Implications: The results of the research are significant in the process of building the commitment of employees in public institutions. They reveal differences in the needs and expectations of a multigenerational team, which undoubtedly spur challenges for the leader to reconcile these needs and directly impact the level of commitment and, therefore, the ability to achieve the set goals. Originality/Value: The research provides theoretical assumptions and practical answers to encourage further research globally.

Date of online publication


Pages (from - to)

798 - 812




License type

CC BY (attribution alone)

Open Access Mode

open journal

Open Access Text Version

final published version

Date of Open Access to the publication

at the time of publication

Points of MNiSW / journal


Points of MNiSW / journal in years 2017-2021