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The role of quality of enterprises management on the logistic services market


[ 1 ] Wydział Zarządzania i Dowodzenia, Akademia Sztuki Wojennej | [ P ] employee

Scientific discipline (Law 2.0)

[5.6] Management and quality studies

Title variant

PL Rola jakości w zarządzaniu przedsiębiorstwem na rynku usług logistycznych

Year of publication


Published in

Gospodarka Materiałowa i Logistyka

Journal year: 2016 | Journal number: nr 5

Article type

scientific article

Publication language


  • Logistyka
  • Przedsiębiorstwo
  • Systemy logistyczne
  • Zarządzanie jakością

EN The contemporary markets are characterized with features that finally motivate managers and entrepreneurs to take ventures for establishing and developing the internal Systems of Quality Management. The specific group of enterprises are firms in the TSL sector especially concerning logistic operators. The range of activities and their validity from the perspective of client are not only important but also essential for applying the certification in scope of control. The article presents these questions at the background of short review on developing thought in the scientific theory of management referred to quality. The milestones in development of managing quality and through quality are reminded. The essence and function of ISO 9000 standards are briefly characterized. Advantages from possessing a certificate of quality have been discussed. These issues are confronted with conditions in which prominent enterprises of logistic branch used to function as transnational corporations. (original abstract)

Date of online publication


Pages (from - to)

484 - 496

Points of MNiSW / journal


Publication indexed in